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TO LOCATE A PRODUCT

Click on one of the main department icons A new list will appear showing the related product categories in that group Select a category from the list A list of all the products in that category will be shown in the main window of the screen Browse through the list of products By clicking on the product code you will be shown more information about that product Alternativly you can click on the search button to search for a specific product by name.

ORDERING A PRODUCT

From the list of products find the one you want to order At this point you can add the product to your basket by clicking on the "Buy" button or you can see more information by clicking on the product code. You can again place an order for that product by clicking on the "Buy" button You will be shown your shopping basket where you can change the quantity or delete an item from the basket To change the quantity, enter the quantity you require in the quantity box and click on the "Recalculate" button Continue shopping or pay now.

CHECKING YOUR BASKET

Click on the "Basket" button on the Navigation Bar at the top A new screen with Shopping Basket will appear Check the amount and the item on the form If everything is correct you can either Shop some More or Pay Now If you wish to delete an item from your shopping basket, set the quantity of that item to zero and click on the "Recalculate" button If you wish to change the quantity of an ordered item, change the number shown in the Quantity box and then click on the "Recalculate" button.

PAYING FOR YOUR ORDER

When you click on the "Pay Now" button, you will be presented with

Step 1 :

If you are an Existing Customer, simply click on "Hi There, Your Account" and selct Sign In.  Enter your Login Name and Password and click on the "Enter" button to move on to Step 2 If you are a New Customer, enter your details and click on the "Next" button You will be informed of your login name and asked to provide a password Click on the "Enter" button to move on to Step 2.

Step 2 :

Check the Delivery Address information and select Delivery and Payment Methods from the available options and click on the "Next" button.

Step 3 :

If you are paying by Credit Card, fill in the Credit Card details and click on the "Next" button.

Step 4 :

Check your invoice to ensure that it is correct and then press the "Place Order" button You will now see your order number on the screen Please take note of it and write it down somewhere safe.

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